Shipping & Returns
All orders, excluding made to order, are processed and sent within 2-4 working days of placing the order. Orders are sent with a tracking number during business hours, Monday to Friday. A shipment confirmation will be sent to you with your tracking number.
For international orders, you may be responsible for import duties and taxes on your order depending on the country in which you reside. Unfortunately, I have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information.
I offer shipping to most countries worldwide. Please contact me at firstname.lastname@example.org or get in touch via the contact page if you are unable to select your country.
Each item is individually hand made, and is completely unique in form and grain. The piece you buy is one of a kind, therefore your purchase will vary slightly from the product image.
Please choose carefully, due to the hand made nature of our products I am unable to refund your purchase.
All goods are packed with care and love, if your product arrives broken please get in contact with an image of your broken product within 24hrs of receiving your order and I will arrange a remedy.