Privacy policy

Effective Date: May 2024

Petley Store ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.petley.store, and purchase our products. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

Personal Information:

  • Contact Information: We collect your name, email address, phone number, and postal address when you place an order or contact us.
  • Payment Information: We collect payment details (such as credit card information) when you make a purchase. Payment information is processed securely by our payment processor and is not stored on our servers.

Non-Personal Information:

  • Log Data: We automatically collect information about your browser, IP address, and the pages you visit when you use our site.
  • Cookies and Similar Technologies: We use cookies to enhance your experience, gather general visitor information, and track visits to our website.

2. How We Use Your Information

To Provide and Improve Our Services:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • To personalize your experience and respond to your customer service requests.
  • To improve our website and services based on the information and feedback we receive from you.

For Marketing and Communication:

  • To send periodic emails regarding your order or other products and services.
  • To follow up with you after correspondence (live chat, email, or phone inquiries).

3. How We Share Your Information

With Service Providers:

  • We share your information with third-party service providers who help us operate our website, conduct our business, or provide services to you (e.g., payment processors, shipping companies).

For Legal Purposes:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Your Rights

Access and Correction:

  • You have the right to access and correct your personal information held by us. If you wish to access, update, or delete your personal information, please contact us at hello@petley.store.

Opt-Out:

  • You may opt-out of receiving future emails from us by following the unsubscribe instructions at the bottom of each email.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after any changes indicates your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy or the practices of this site, please contact us at:

Petley Store
Courtney Petley
Email: hello@petley.store
Phone: +64211527175